Sault Ste. Marie PUC
Customer|Connect       Login       Sign up
Canada Post Service Disruption

PUC would like to advise customers of the possibility of a Canada Post service disruption this month. As a result, delivery of your PUC bills as well as payments mailed to PUC Services may be impacted.

PUC would like to remind customers that, in the event of a labour disruption, it is still their responsibility to stay informed of their account balance, and make bill payments on time. To help customers avoid the inconvenience of a postal service interruption, PUC offers some helpful billing and payment options. For example:

  • Customer Connect - Customers can use PUC’s convenient online tool, Customer Connect, to not only view their bills, but also to monitor their energy consumption 24/7.
  • Receive Bill Notifications by Email - Customers can sign up for e-billing and receive bill notifications by email.
  • Account Payment Options - PUC offers some convenient account payment options, including pre-authorized payments and equalized payments.
  • Payment drop-off boxes (cheques only) can be accessed at two locations:
    • 500 Second Line East (PUC building)
    • 451 Queen Street East (Main Post Office)

If you typically mail your payment to PUC Distribution and there is a postal service disruption, your payment may be delayed in reaching us, which could result in late payment charges and possible collection activities on your account. PUC encourages customers to utilize the payment alternatives offered as opposed to using traditional mail in the event of a postal service disruption.


Click here for more information on alternative payment options

Click here to sign up for E-Billing or Customer Connect 

Powered by: Miramar Design Studio Inc.