Sault Ste. Marie PUC
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Hydrants & Hydrant Maintenance

PUC Services annually (mid-April to mid-October) perform operational testing of the city’s approximately 2300 hydrants. This work is necessary in order to ensure all hydrants are functioning properly. The work involves a complete physical check of each hydrant as well as the discharge of water.

This activity may change water flow patterns in the distribution system which may stir up existing deposits of scale and sediment within the pipes, resulting in discoloured water.

Consumers need not be alarmed. The water is and will remain safe for consumption at all times. Anyone that does draw discoloured water is requested to flush their cold water faucet (preferably from a laundry or bath tub without screen or filter) for 5 to 10 minutes or until it runs clear before calling PUC Services.

Do not run the hot water, in order to avoid filling your hot water tank with discoloured water.

If the water does not clear up after at least 15 minutes of flushing, please call PUC Customer Care at 705-759-6522 Monday through Friday from 9:00 to 16:30 and 705-759-6555 at all other times. There will be no hydrant testing on weekends or holidays.

 

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